General

• Can I try a tool before purchasing it?

• My free trial expired, may I test the tool again?

• Can I try a tool before purchasing it?

• My free trial expired, may I test the tool again?

• Does Unamo offer any discounts?

• My keywords were added, but they don't seem to be ranking. Why is this?

• Can I subscribe to only one tool?

• Who can use Unamo SEO?

• What is a campaign?

• How often does Unamo SEO gather new ranking data?

• My keywords were added, but they don't seem to be ranking. Why is this?

• Can I use keywords from different characters and languages?

• Are keywords case sensitive?

• How does Unamo SEO calculate average ranking?

• Which search engines does Unamo SEO support?

• Which countries does Unamo SEO support?

• Does Unamo SEO support different languages of different search engines?

• Does Unamo SEO have localized tracking?

• Where do you get the information for a traffic report?

• Which formats can I download the report in?

• Can I send reports to friends or colleagues a daily/weekly/monthly basis?

• Can the reports include my company's logo?

• Do you segment out bots in Google Analytics?

• hich Source/Medium do you get the traffic data from?

• Why does the traffic data seem different than what I am seeing in my Google Analytics account?

• Why am I unable to locate the correct Google Analytics profile?

• Over what period of time is the traffic from Google Analytics measured?

• Why am I receiving the error "We couldn't fetch your analytics data, please verify that your Google analytics token is working in Google analytics settings?"

• Why is search volume beneficial?

• What countries is Unamo Social Media monitoring? Are you planning to expand further?

• Does Unamo Social provide historical data?

• Why are you not showing the article/comment I know that exists?

• How long does it take for Unamo Social Media to gather mention I posted a moment ago?

• Can I monitor hashtags?

• What is a source?

• Can I add more sources?

• How can I set up a query to monitor in Unamo Social Media?

• What are globally required/excluded keywords?

• Are the required and excluded keywords added to my keyword limit?

• Does it make any difference if I use accents or capital letters in the keywords?

• How can I monitor different versions / declinations of keywords (the asterisk rule)?

• What's the difference between monitoring a keyword vs. monitoring a profile?

• What is a mention?

• What is an interaction?

• What is sentiment?

• Can I edit the sentiment?

• Can I exclude a mention from the mentions feed?

• Can I export all the mentions?

• How can I exclude an author?

• How to include authors/mentions I excluded prior?

• What is an influencer?

• Can I add an influencer?

• What is word cloud?

• What is influencers ranking?

• What is word rankings?

• What is an estimated ad equivalent, how is it calculated and is it trustworthy?

• What is potential impact and reach?

• What is popularity and how is it measured?

• What are groups?

• How to add a mention into a group?

• How can I compare topics?

• What are the benefits of comparing topics?

• How to set up email notifications?

• How do I export my data?