Feedback Questions

List of Customer Feedback Questions:

  1. What task did you want to accomplish on this website?
  2. Were you able to find the information you were looking for on our website?
  3. Did you find that information valuable?
  4. How much effort did you personally have to put forth to handle your request?
  5. How did this effort compare to your expectations?
  6. How visually appealing is our website?
  7. How easy is it to navigate our website?
  8. What do you think about the story we tell through our website?
  9. Is our pricing clear?
  10. How can we improve our pricing page?
  11. What originally attracted you to our website?
  12. If you were to review the website what score would you give it out of 5?
  13. What did you like best about our website?
  14. Do you have any other comments, questions, or concerns?
  15. How likely is it that you would recommend this company to a friend or colleague?
  16. When looking for this product, how likely are you to consider our company first?
  17. How did you hear about us?
  18. Why did you choose us as your service provider?
  19. What problem would you like to solve with our product?
  20. What would you say to someone who asked about us?
  21. If you were unhappy with us what can we do to get you to come back?
  22. What is the primary benefit that you have received from our company?
  23. What features could you not live without?/What is the one thing that we should never stop doing?
  24. What features could you live without?
  25. Who can we learn from?
  26. What would you use as an alternative if our company was no longer available?
  27. What makes us stand out from the competition?
  28. Compared to our competitors, is our product quality better, worse, or about the same?
  29. Compared to our competitors, are our prices higher, lower, or about the same?